The second-hand marketplace Shoppers Express Displeasure Regarding Sizing Updates
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The popular resale platform has revised its measurement guidelines for women's and children's garments failing to inform all users about the change.
Digital Channels Backlash
Many shoppers and sellers are posting online stating that platform listings now display a different size category than originally posted because of the remapping.
Vinted explained the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and manually change the size when needed, causing user dissatisfaction.
Sizing System Modifications
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Required Changes
A different user, based in Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, the platform withdrew an update concerning shipment methods following member complaints.
